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Demonstrate how to properly secure workplace with necessary keys, codes and building specific security
Display ability to clock in and out via e-Hub or landline as assigned by manager
Employ the correct types of cleaning chemicals to accomplish specific tasks
Mix cleaning products correctly and efficiently to meet cleaning tasks
Follow proper safety protocol for cleaning supplies
Operate available types of vacuums and chooses the proper one for each task
Differentiate the types of mops and brooms to use based on cleaning surfaces
Identify and effectively use different types of dusting tools, including but not limited to dust rag, mop, bell brush and others as assigned
Identify stains and spots on carpet and treat appropriately
Identify fiber type and apply proper chemical cleaning methods
Identify correct bags to use for trash, recycling, and compost
Demonstrate the proper way to empty all available trash bins and compactors
Describe the difference between high and low dusting
Problem-solve basic equipment issues and name who to contact if there are maintenance issues
Demonstrate what a properly stocked closet looks like
Demonstrate what a properly stocked cleaning cart looks like
Demonstrate TECH cleaning run for assigned building
Locate necessary supplies and report to Supervisor when supplies are running low (before completely running out)
Modify work plan to ensure absent employees’ shifts are covered by another person or themselves
Create a work schedule that meets customer, business, and work requirements
Effectively maintain supply inventory to ensure cleaners have the tools they need to complete their job
Calculate supply usage to determine needs and assemble order request for Area/Account Manager
Demonstrate how to punch in and out for shifts and breaks on-line via e-Hub or via assigned land line phone
Demonstrate skills to operate commercial cleaning machines for both carpet and hard floor care
Explain pH and sanitation capabilities of chemicals to employees, clients, and customers
Identify and uses the proper PPE equipment in the workplace to prevent exposure to hazards including but not limited to BBP and chemicals
Explain the importance of slip resistant shoes for preventing slips, trips, and falls
Contact the appropriate person should an incident occur and what to do should someone need medical attention
Execute the proper procedure to report near misses and incidents via e-HUB
Maintain MSDS/Safety Data Sheets
Show where the MSDS and Safety Data Sheets are kept
Identify what to communicate should there be exposure to hazardous chemicals
Identify when to use tools and job aids to perform tasks safely
Complete Marsden Safety 10 classes 1 and 2 and demonstrates and expects safe work practices of entire team
Demonstrates skills to conduct safety inspections that meet Marsden Standards using e-HUB
Assess and summarize Safety Audit information in e-HUB
Employ the "Tell, Show, Do, Review" training process to train leads and cleaners on the proper way to clean, download e-HUB, clock in and out, and use all necessary equipment
Evaluate leads and cleaners cleaning standards to ensure they meet or exceed Marsden standards
Observe and coach others to course correct performance gaps
Demonstrate strong time management skills to ensure both their work and their employees' work is completed in a timely fashion
Recognize and address chronic performance and or time and attendance issues
Describe “The Marsden Way” and Core Values
Represent Marsden by adhering to dress code and standards of conduct
Deliver positive reinforcement to cleaners when encountering them, adhering to Marsden Standards – “The Marsden Way”, Core Values, dress code and code of conduct
