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Demonstrate how to properly secure workplace with necessary keys, codes and building specific security
Display ability to clock in and out via e-Hub or landline as assigned by manager
Employ the correct types of cleaning chemicals to accomplish specific tasks
Mix cleaning products correctly and efficiently to meet cleaning tasks
Follow proper safety protocol for cleaning supplies
Operate available types of vacuums and chooses the proper one for each task
Differentiate the types of mops and brooms to use based on cleaning surfaces
Identify and effectively use different types of dusting tools, including but not limited to dust rag, mop, bell brush and others assigned
Identify stains and spots on carpet and treat appropriately
Identify fiber type and apply proper chemical cleaning methods
Identify correct bags to use for trash, recycling, and compost
Demonstrate the proper way to empty all available trash bins and compactors
Describe the difference between high and low dusting
Problem-solve basic equipment issues and name who to contact if there are maintenance issues
Demonstrate what a properly stocked closet looks like
Demonstrate what a properly stocked cleaning cart looks like
Demonstrate TECH cleaning run for assigned building
Locate necessary supplies and report to Supervisor when supplies are running low (before completely running out)
Create a work plan and walk cleaning run with cleaners
Reinforce and Redirect cleaners based on priorities given by manager and adjust assignments to meet goals
Demonstrate how to clean in a consistent and efficient manner using Marsden TECH cleaning process
Observe the cleaner throughout entire TECH cleaning process
Deliver positive reinforcement when encountering cleaners following the Marsden TECH cleaning process
Provide constructive feedback to ensure proper performance
Identify and uses the proper PPE equipment in the workplace to prevent exposure to hazards including but not limited to BBP and chemicals
Explain the importance of slip resistant shoes for preventing slips, trips, and falls
Contact the appropriate person should an incident occur
Execute the proper procedure to report near misses and incidents via e-HUB
Show where the MSDS and Safety Data Sheets are kept
Identify what to communicate should there be exposure to hazardous chemicals
Identify when to use tools and job aids to perform tasks safely
Analyze workload and staffing to ensure job is completed within budget
Explain call off and absentee policy and adjust workload to cover for those that are unable to work
Complete TTT training and use the Tell-Show-Do-Review Method to coach, reinforce, redirect to ensure adherence to Marsden TECH cleaning process
Train personnel on all tasks, procedures, and equipment identified under operational excellence and safety practices
Demonstrate how to punch in and out for shifts and breaks, and correct missed or incorrect punches on-line via E-HUB or via assigned land line phone
Demonstrate how to operate commercial cleaning machines for both a carpet and hard floor care
Complete “Difficult Conversation” training and apply the behaviors learned on the job.
Describe “The Marsden Way” and Core Values
Represent Marsden by adhering to dress code and standards of conduct
Deliver positive reinforcement to cleaners when encountering them, adhering to Marsden Standards – “The Marsden Way”, Core Values, dress code and code of conduct
